Returns and refunds

Every order is checked and packed by hand, so if something’s not right, we'll make it right.

Damaged, defective, or wrong item: If your order arrives broken, scratched, or isn’t what you ordered, email tellyourfriendsstupid@gmail.com within 14 days of delivery with your order number and a photo. We’ll send a free replacement or a full refund, whichever you prefer. You don’t need to mail anything back.

Change of mind: Because these are small, low-cost pieces, all sales are final and we don’t accept returns or exchanges for change of mind. (Bought one you don’t love? It makes a great gift. That’s kind of the whole point.)

Cancellations: Need to cancel? Email us before your order ships and we’ll refund you in full. Once it has shipped, we can’t cancel it.

Lost packages: Lost or missing packages are covered in the Shipping policy. In short, contact us within 5 days of the delivery date and I’ll work it out with USPS.

Sold-out items: If something sells out after you order, we’ll email you and refund that item right away.

Refund timing: Approved refunds go back to your original payment method within 3 business days. Your bank may take another 5–10 business days to show it.